FAQ

Do you accept payment in crypto?

  • In future, YES we will!

Can I get a refund after I buy something in your eshop?

  • No! All sales are final.

When I order a service from you, how and when do I pay?

  • After you place your order via the form, we will use the provided email address to inquire about any missing details, if necessary.
  • You'll get your free demo based on which you can decide if you'll go through with the order.
  • If yes, we will send an invoice via PayPal to your PayPal account.
  • After your payment is processed, you will receive mix feedback notes if necessary and your order will be finalized asap.

What does "order confirmation" mean?

  • When you conclude, that you want to hire us, you will receive an invoice via PayPal or email attachment, and a written order confirmation via email.

In what circumstances can I get my money back?

  • Full refund in a case we come to a conclusion, that your song isn't suitable for our services.
  • You will get 50% refund if you decide to cancel AFTER receiving order confirmation from us, and have not yet received full version of your song.
  • No refund in case you decide to cancel your order AFTER receiving an order confirmation AND first mixed/mastered full version of your song.